Best practices for Receiving La Marzocco Espresso Machines

Congratulations! Your machine has shipped! At La Marzocco, we try to do everything we can to ensure that your new machine arrives in perfect condition, ready to be installed and get to work. On rare occasions, equipment can be damaged during shipping. We’ve taken some steps to help avoid damage and protect your machine. Specifically, every machine ships with a “drop-n-tell” shock sensor that activates if the pallet experiences a heavy impact or shock while in transit. To help protect your investment, make sure you and your warehouse teams are aware of how to examine your new machine when it arrives.

The flow-chart below outlines instructions for warehouse receivers, or anyone else that signs the delivery receipt for La Marzocco equipment.

We can not stress how important it is to open the package and check for any machine damage – before you sign for the machine, and the delivery driver leaves, forever… Don’t feel pressured to just sign so the delivery driver can get on with his route – your new machine is a big investment, so it’s just fine to have him wait for a few minutes while you take a peek at the goods. If for some reason you don’t have time to inspect the machine for possible shipping damage, write “Received, but not inspected”, and this will protect you if you later find that something was damaged.

Have a look at these instructions, share them with your team, and be ready to receive your next La Marzocco espresso machine in fine condition.

El Camino de Santiago

La Marzocco Srl (Italy) will be sponsoring Elisabet Sereno of Barcelona (coffee expert and tea trainer, 2009-2012 WBC Certified Sensory Judge) and her team as they embark on the Way of St. James (El Camino de Santiago) walk.

If you aren’t familiar with this trek it is a pilgrimage route (either by bike or foot) to the Cathedral of Santiago de Compostela in Galicia in northwestern Spain, where tradition has it that the remains of the apostle Saint James are buried. The walking trails come from all over Europe, but they all converge at the Cathedral.

Elisabet and her team will walk from Sarria in Spain, and conclude in Santiago de Compestela. They will walk for 5-6 days, averaging 20km per day. Along the way, the team will be raising funds for  Coffee Kids, brewing coffee with the Aeropress, and teaching other pilgrims on the walk about good coffee.

 

New La Marzocco Forum

Our new discussion forum is now LIVE! This will be a place for anyone to bring ideas/comments/questions – of any kind. Our technical team, here at La Marzocco USA, will also be chiming in with any answers or suggestions in hopes of furthering conversation. Find the Forum under the Community tab of our website.

We hope you enjoy!

Save the Date…

We can say it for a 4th time, Save the Date – and be there east coasters! It’s NOT one to be missed.

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